{"id":236,"date":"2024-03-29T12:49:53","date_gmt":"2024-03-29T15:49:53","guid":{"rendered":"https:\/\/tprentacar.com\/?page_id=236"},"modified":"2026-08-21T12:47:28","modified_gmt":"2026-08-21T15:47:28","slug":"condiciones","status":"publish","type":"page","link":"https:\/\/tprentacar.com\/en\/condiciones\/","title":{"rendered":"Conditions"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\r\n\r\n
\r\n TP RENTACAR \u00b7 INFORMACI\u00d3N AL CLIENTE<\/span>\r\n

Condiciones de Arriendo<\/h1>\r\n

\r\n Informaci\u00f3n clara sobre las principales condiciones de arriendo de TP Rentacar.\r\n Te recomendamos revisarlas antes de realizar tu reserva.\r\n <\/p>\r\n <\/div>\r\n\r\n

\r\n
\r\n 4 d\u00edas o m\u00e1s<\/strong>\r\n Arriendo regular<\/span>\r\n <\/div>\r\n
\r\n Kilometraje libre<\/strong>\r\n En arriendos regulares<\/span>\r\n <\/div>\r\n
\r\n $800.000 CLP<\/strong>\r\n Garant\u00eda habitual<\/span>\r\n <\/div>\r\n
\r\n Ripio permitido<\/strong>\r\n En rutas habilitadas<\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n\r\n
\r\n \r\n 1<\/span>\r\n Duraci\u00f3n m\u00ednima del arriendo y garant\u00eda<\/span>\r\n <\/summary>\r\n
\r\n

\r\n Nuestro sistema de reservas considera arriendos de\r\n 4 d\u00edas o m\u00e1s, con kilometraje libre<\/strong>.\r\n <\/p>\r\n\r\n

\r\n Para per\u00edodos inferiores a 4 d\u00edas\r\n no se aceptan reservas directamente a trav\u00e9s de nuestro sistema<\/strong>.\r\n Si necesita un veh\u00edculo por un per\u00edodo menor, puede consultarnos previamente.\r\n Dependiendo de la disponibilidad y de nuestras condiciones de operaci\u00f3n,\r\n TP Rentacar podr\u00e1 evaluar excepcionalmente la posibilidad de ofrecer el servicio<\/strong>,\r\n bajo condiciones particulares que ser\u00e1n informadas antes de su aceptaci\u00f3n.\r\n <\/p>\r\n\r\n

\r\n Antes de la entrega del veh\u00edculo se solicitar\u00e1 una\r\n garant\u00eda de $800.000 CLP mediante tarjeta de cr\u00e9dito<\/strong>,\r\n destinada a respaldar las obligaciones derivadas del arriendo.\r\n <\/p>\r\n\r\n

\r\n Excepcionalmente y previa autorizaci\u00f3n de TP Rentacar<\/strong>,\r\n podr\u00e1 aceptarse una garant\u00eda mediante efectivo o transferencia bancaria.\r\n En estos casos, el monto de la garant\u00eda corresponder\u00e1 al\r\n doble del monto de la garant\u00eda habitual, m\u00e1s los impuestos correspondientes<\/strong>.\r\n <\/p>\r\n\r\n

\r\n La garant\u00eda es independiente del deducible o franquicia del seguro<\/strong>\r\n y ser\u00e1 liberada o restituida, seg\u00fan corresponda, una vez finalizado el arriendo\r\n y verificadas las obligaciones pendientes.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n 2<\/span>\r\n Requisitos del conductor<\/span>\r\n <\/summary>\r\n
\r\n

\r\n El arrendatario y cada conductor autorizado deben presentar un\r\n documento de identidad o pasaporte<\/strong> y una\r\n licencia de conducir vigente y v\u00e1lida para el veh\u00edculo arrendado<\/strong>.\r\n <\/p>\r\n\r\n

\r\n La edad m\u00ednima para conducir es de 21 a\u00f1os<\/strong> para autom\u00f3viles,\r\n SUV, camionetas y veh\u00edculos de hasta 7 pasajeros, y de 25 a\u00f1os<\/strong>\r\n para veh\u00edculos con capacidad superior a 7 pasajeros.\r\n <\/p>\r\n\r\n

\r\n Solo podr\u00e1n conducir el veh\u00edculo las personas\r\n identificadas y autorizadas en el contrato de arrendamiento<\/strong>.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n 3<\/span>\r\n Formas y condiciones de pago<\/span>\r\n <\/summary>\r\n
\r\n

TP Rentacar acepta los siguientes medios de pago:<\/p>\r\n\r\n

\r\n Tarjetas de cr\u00e9dito y d\u00e9bito, PayPal, efectivo y transferencia bancaria.<\/strong>\r\n <\/p>\r\n\r\n

\r\n El valor total del arriendo deber\u00e1 estar pagado antes de la entrega del veh\u00edculo<\/strong>.\r\n Al mismo tiempo, el arrendatario deber\u00e1 constituir la garant\u00eda correspondiente,\r\n de acuerdo con las condiciones se\u00f1aladas en el Punto 1.\r\n <\/p>\r\n\r\n

\r\n El pago del arriendo y la constituci\u00f3n de la garant\u00eda son conceptos independientes.\r\n La entrega del veh\u00edculo se realizar\u00e1 una vez que ambos se encuentren efectuados.<\/strong>\r\n <\/p>\r\n\r\n

\r\n Los valores podr\u00e1n informarse en pesos chilenos (CLP)<\/strong> y,\r\n cuando corresponda, en monedas extranjeras de referencia. El monto, moneda y\r\n forma de pago aplicables quedar\u00e1n establecidos al momento de confirmar la reserva\r\n o el arriendo.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n 4<\/span>\r\n \u00bfQu\u00e9 incluye la tarifa?<\/span>\r\n <\/summary>\r\n
\r\n

La tarifa de arriendo incluye:<\/p>\r\n\r\n

    \r\n
  • IVA<\/strong>, cuando corresponda.<\/li>\r\n
  • Kilometraje libre<\/strong> para los arriendos regulares de 4 d\u00edas o m\u00e1s.<\/li>\r\n
  • Hasta 2 conductores autorizados<\/strong>, debidamente identificados e incorporados al contrato.<\/li>\r\n
  • El uso del veh\u00edculo durante el per\u00edodo, lugares y condiciones establecidos en la reserva y posteriormente en el contrato.<\/li>\r\n <\/ul>\r\n\r\n

    \r\n Si se requiere incorporar un conductor adicional<\/strong>,\r\n podr\u00e1 seleccionarse como servicio opcional al momento de solicitar la reserva,\r\n sujeto a las condiciones correspondientes.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

    \r\n \r\n 5<\/span>\r\n Seguro, deducibles y coberturas<\/span>\r\n <\/summary>\r\n
    \r\n

    \r\n Los veh\u00edculos de TP Rentacar cuentan con seguro. En caso de un siniestro\r\n cubierto por la p\u00f3liza, se aplicar\u00e1n los siguientes deducibles o franquicias:\r\n <\/p>\r\n\r\n

      \r\n
    • \r\n 30 UF + IVA:<\/strong> deducible aplicable a\r\n da\u00f1os parciales cubiertos por el seguro<\/strong>, es decir,\r\n aquellos que no correspondan a volcamiento, desbarrancamiento o p\u00e9rdida total.\r\n <\/li>\r\n
    • \r\n 60 UF + IVA:<\/strong> deducible aplicable en caso de\r\n volcamiento, desbarrancamiento o p\u00e9rdida total del veh\u00edculo<\/strong>.\r\n <\/li>\r\n
    • \r\n Para veh\u00edculos con capacidad superior a 7 pasajeros<\/strong>,\r\n el deducible correspondiente aumenta en 10 UF + IVA<\/strong>.\r\n <\/li>\r\n <\/ul>\r\n\r\n

      \r\n La cobertura general del seguro\r\n no incluye da\u00f1os a neum\u00e1ticos ni cristales<\/strong>,\r\n salvo que el arrendatario haya contratado expresamente una cobertura adicional\r\n que los incluya.\r\n <\/p>\r\n\r\n

      \r\n Los deducibles se\u00f1alados anteriormente corresponden a eventos\r\n cubiertos por el seguro<\/strong>. Cuando un da\u00f1o o siniestro se produzca\r\n bajo una circunstancia excluida de cobertura, el deducible no constituye\r\n necesariamente el l\u00edmite de responsabilidad del arrendatario.\r\n <\/p>\r\n\r\n

      \r\n Ante cualquier accidente, da\u00f1o, robo o siniestro, el arrendatario deber\u00e1\r\n comunicarse inmediatamente con TP Rentacar<\/strong> y seguir las\r\n instrucciones entregadas para la correcta gesti\u00f3n del evento y de las coberturas aplicables.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

      \r\n \r\n 6<\/span>\r\n Servicios, gastos y da\u00f1os no incluidos<\/span>\r\n <\/summary>\r\n
      \r\n

      \r\n Salvo que se indique expresamente lo contrario en la reserva o se contrate\r\n como servicio adicional, la tarifa de arriendo no incluye<\/strong>:\r\n <\/p>\r\n\r\n

        \r\n
      • Combustible.<\/li>\r\n
      • Traslados o cruces en ferry.<\/li>\r\n
      • Entradas a parques, \u00e1reas protegidas u otros recintos.<\/li>\r\n
      • Gastos de rescate, remolque, traslado o retorno del veh\u00edculo cuando correspondan al arrendatario.<\/li>\r\n
      • Reposici\u00f3n de llaves por p\u00e9rdida, extrav\u00edo o da\u00f1o atribuible al arrendatario.<\/li>\r\n
      • Reparaci\u00f3n de neum\u00e1ticos por pinchazos u otros da\u00f1os, ni el traslado o suministro de un neum\u00e1tico de reemplazo.<\/li>\r\n <\/ul>\r\n\r\n

        \r\n En cuanto al seguro, y como se indic\u00f3 en el Punto 5, la cobertura general\r\n no incluye da\u00f1os a neum\u00e1ticos ni cristales<\/strong>, salvo que se haya\r\n contratado expresamente una cobertura adicional que los incluya.\r\n <\/p>\r\n\r\n

        \r\n Cuando el veh\u00edculo se encuentre fuera de Chile, la posibilidad de prestar\r\n asistencia, reemplazar el veh\u00edculo o realizar un rescate estar\u00e1 sujeta a las\r\n restricciones legales, aduaneras, territoriales y log\u00edsticas existentes en el lugar del incidente<\/strong>.\r\n <\/p>\r\n\r\n

        \r\n Los servicios opcionales y las coberturas adicionales contratados por el cliente\r\n se regir\u00e1n por las condiciones informadas al momento de la reserva y por lo\r\n establecido en el contrato de arrendamiento.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

        \r\n \r\n 7<\/span>\r\n Uso del veh\u00edculo y caminos permitidos<\/span>\r\n <\/summary>\r\n
        \r\n

        \r\n Los veh\u00edculos de TP Rentacar pueden utilizarse en\r\n caminos y rutas habilitados y aptos para el tr\u00e1nsito vehicular<\/strong>,\r\n tanto pavimentados como de ripio.\r\n <\/p>\r\n\r\n

        \r\n La circulaci\u00f3n por caminos de ripio est\u00e1 permitida<\/strong>,\r\n siempre que se trate de rutas habilitadas y adecuadas para el tr\u00e1nsito normal\r\n del veh\u00edculo arrendado. El conductor deber\u00e1 adaptar la velocidad y conducci\u00f3n\r\n a las condiciones del camino, clima y visibilidad.\r\n <\/p>\r\n\r\n

        \r\n No est\u00e1 permitido utilizar el veh\u00edculo para conducci\u00f3n off-road<\/strong>\r\n ni circular por huellas, playas, dunas, terrenos no consolidados o sectores\r\n que no constituyan caminos habilitados para tr\u00e1nsito vehicular<\/strong>,\r\n salvo autorizaci\u00f3n previa y expresa de TP Rentacar.\r\n <\/p>\r\n\r\n

        \r\n El arrendatario deber\u00e1 utilizar el veh\u00edculo de acuerdo con sus caracter\u00edsticas\r\n y categor\u00eda, evitando situaciones que puedan exponerlo innecesariamente a da\u00f1os\r\n o condiciones para las cuales no fue dise\u00f1ado.\r\n <\/p>\r\n\r\n

        \r\n La salida del veh\u00edculo fuera de Chile requiere\r\n autorizaci\u00f3n previa de TP Rentacar<\/strong> y el cumplimiento de la\r\n documentaci\u00f3n, permisos y condiciones correspondientes.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

        \r\n \r\n 8<\/span>\r\n Reserva, entrega, devoluci\u00f3n y extensi\u00f3n del arriendo<\/span>\r\n <\/summary>\r\n
        \r\n

        \r\n La reserva garantiza la categor\u00eda del veh\u00edculo contratado<\/strong>,\r\n no necesariamente una marca o modelo espec\u00edfico. El veh\u00edculo entregado ser\u00e1\r\n de caracter\u00edsticas similares dentro de la categor\u00eda reservada<\/strong>.\r\n <\/p>\r\n\r\n

        \r\n Si por razones de disponibilidad, mantenci\u00f3n, desperfecto u otra circunstancia\r\n operativa no fuera posible disponer de un veh\u00edculo de la categor\u00eda reservada,\r\n TP Rentacar informar\u00e1 al cliente y podr\u00e1 ofrecer una alternativa disponible<\/strong>.\r\n <\/p>\r\n\r\n

        \r\n El veh\u00edculo deber\u00e1 ser retirado y devuelto en los\r\n lugares, fechas y horarios acordados<\/strong> en la reserva y establecidos\r\n posteriormente en el contrato.\r\n <\/p>\r\n\r\n

        \r\n Si el arrendatario necesita conservar el veh\u00edculo por m\u00e1s tiempo, deber\u00e1 solicitar\r\n una extensi\u00f3n antes del vencimiento del arriendo<\/strong>.\r\n La solicitud no implica su aprobaci\u00f3n autom\u00e1tica: la extensi\u00f3n deber\u00e1 ser\r\n expresamente autorizada por TP Rentacar, estar\u00e1 sujeta a disponibilidad y podr\u00e1\r\n generar cargos adicionales.\r\n <\/p>\r\n\r\n

        \r\n Si el veh\u00edculo es devuelto despu\u00e9s de la fecha u hora acordada\r\n sin una extensi\u00f3n previamente autorizada<\/strong>, podr\u00e1n aplicarse los\r\n cargos correspondientes por atraso de acuerdo con las condiciones del contrato.\r\n <\/p>\r\n\r\n

        \r\n El veh\u00edculo deber\u00e1 devolverse con el nivel de combustible registrado al momento de su entrega<\/strong>,\r\n salvo que se haya acordado expresamente una condici\u00f3n diferente.\r\n <\/p>\r\n\r\n

        \r\n El nivel de combustible, kilometraje y estado general del veh\u00edculo podr\u00e1n quedar\r\n registrados en el checklist de entrega y devoluci\u00f3n<\/strong>, el cual forma\r\n parte de la documentaci\u00f3n del arriendo.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

        \r\n \r\n 9<\/span>\r\n Accidentes, da\u00f1os y siniestros<\/span>\r\n <\/summary>\r\n
        \r\n

        \r\n En caso de accidente, da\u00f1o, robo o cualquier otro siniestro<\/strong>,\r\n el arrendatario deber\u00e1 comunicarse inmediatamente con TP Rentacar<\/strong>\r\n y seguir las instrucciones entregadas para la correcta gesti\u00f3n del evento y de\r\n las coberturas correspondientes.\r\n <\/p>\r\n\r\n

        \r\n Cuando existan personas lesionadas, deber\u00e1 adem\u00e1s dar aviso inmediato a la\r\n autoridad policial competente<\/strong>.\r\n <\/p>\r\n\r\n

        \r\n El arrendatario no deber\u00e1 efectuar reparaciones, autorizar trabajos ni alcanzar\r\n acuerdos con terceros relacionados con el siniestro\r\n sin autorizaci\u00f3n previa de TP Rentacar<\/strong>, salvo aquellas actuaciones\r\n urgentes que resulten necesarias para proteger a las personas o evitar un da\u00f1o\r\n mayor al veh\u00edculo.\r\n <\/p>\r\n\r\n

        \r\n El arrendatario deber\u00e1 proporcionar los antecedentes, documentos, fotograf\u00edas\r\n y dem\u00e1s informaci\u00f3n necesaria para la correcta tramitaci\u00f3n del siniestro y colaborar\r\n con TP Rentacar y la compa\u00f1\u00eda aseguradora cuando corresponda.\r\n <\/p>\r\n\r\n

        \r\n Los cargos derivados del siniestro que correspondan al arrendatario ser\u00e1n\r\n informados por TP Rentacar y deber\u00e1n pagarse de acuerdo con las condiciones\r\n y plazos establecidos en el contrato de arrendamiento.\r\n <\/p>\r\n\r\n

        \r\n Cuando el siniestro ocurra fuera de Chile, la asistencia, rescate, traslado\r\n o retorno del veh\u00edculo estar\u00e1 sujeta a las\r\n condiciones legales, aduaneras, territoriales y log\u00edsticas aplicables<\/strong>.\r\n <\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n

        \r\n\r\n
        \r\n TP RENTACAR \u00b7 CUSTOMER INFORMATION<\/span>\r\n

        Rental Conditions<\/h1>\r\n

        \r\n Clear information about TP Rentacar's main rental conditions.\r\n We recommend reviewing them before making your reservation.\r\n <\/p>\r\n <\/div>\r\n\r\n

        \r\n
        4 days or more<\/strong>Regular rental<\/span><\/div>\r\n
        Unlimited mileage<\/strong>On regular rentals<\/span><\/div>\r\n
        CLP $800,000<\/strong>Standard security deposit<\/span><\/div>\r\n
        Gravel roads allowed<\/strong>On authorized roads<\/span><\/div>\r\n <\/div>\r\n\r\n
        \r\n\r\n
        \r\n 1<\/span>Minimum rental period and security deposit<\/span><\/summary>\r\n
        \r\n

        Our reservation system is designed for rentals of 4 days or more, with unlimited mileage<\/strong>.<\/p>\r\n

        For periods shorter than 4 days, reservations cannot be made directly through our system<\/strong>. If you need a vehicle for a shorter period, you may contact us in advance. Depending on availability and our operating conditions, TP Rentacar may exceptionally evaluate the possibility of providing the service<\/strong>, subject to specific conditions that will be informed before acceptance.<\/p>\r\n

        Before the vehicle is delivered, a CLP $800,000 security deposit by credit card<\/strong> will be required to secure the obligations arising from the rental.<\/p>\r\n

        Exceptionally and with prior authorization from TP Rentacar<\/strong>, a security deposit may be accepted in cash or by bank transfer. In these cases, the security deposit will be twice the standard security deposit amount, plus the applicable taxes<\/strong>.<\/p>\r\n

        The security deposit is separate from the insurance deductible or excess<\/strong> and will be released or refunded, as applicable, once the rental has ended and any outstanding obligations have been verified.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

        \r\n 2<\/span>Driver requirements<\/span><\/summary>\r\n
        \r\n

        The renter and each authorized driver must present an identity document or passport<\/strong> and a valid driver's license appropriate for the rented vehicle<\/strong>.<\/p>\r\n

        The minimum driving age is 21 years<\/strong> for cars, SUVs, pickup trucks and vehicles with capacity for up to 7 passengers, and 25 years<\/strong> for vehicles with capacity for more than 7 passengers.<\/p>\r\n

        Only persons identified and authorized in the rental agreement<\/strong> may drive the vehicle.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

        \r\n 3<\/span>Payment methods and conditions<\/span><\/summary>\r\n
        \r\n

        TP Rentacar accepts the following payment methods:<\/p>\r\n

        Credit and debit cards, PayPal, cash and bank transfer.<\/strong><\/p>\r\n

        The full rental amount must be paid before the vehicle is delivered<\/strong>. At the same time, the renter must provide the applicable security deposit in accordance with the conditions described in Section 1.<\/p>\r\n

        Payment of the rental and provision of the security deposit are separate concepts. The vehicle will be delivered once both have been completed.<\/strong><\/p>\r\n

        Prices may be quoted in Chilean pesos (CLP)<\/strong> and, where applicable, in foreign currencies for reference. The applicable amount, currency and payment method will be established when the reservation or rental is confirmed.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

        \r\n 4<\/span>What is included in the rate?<\/span><\/summary>\r\n
        \r\n

        The rental rate includes:<\/p>\r\n

          \r\n
        • VAT<\/strong>, where applicable.<\/li>\r\n
        • Unlimited mileage<\/strong> for regular rentals of 4 days or more.<\/li>\r\n
        • Up to 2 authorized drivers<\/strong>, duly identified and included in the rental agreement.<\/li>\r\n
        • Use of the vehicle during the period, in the locations and under the conditions established in the reservation and subsequently in the rental agreement.<\/li>\r\n <\/ul>\r\n

          If an additional driver<\/strong> is required, this may be selected as an optional service when requesting the reservation, subject to the applicable conditions.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

          \r\n 5<\/span>Insurance, deductibles and coverage<\/span><\/summary>\r\n
          \r\n

          TP Rentacar vehicles are insured. In the event of a claim covered by the policy, the following deductibles or excess amounts apply:<\/p>\r\n

            \r\n
          • 30 UF + VAT:<\/strong> deductible applicable to partial damage covered by insurance<\/strong>, meaning damage that does not involve rollover, running off the road\/embankment or total loss.<\/li>\r\n
          • 60 UF + VAT:<\/strong> deductible applicable in the event of rollover, running off the road\/embankment or total loss of the vehicle<\/strong>.<\/li>\r\n
          • For vehicles with capacity for more than 7 passengers<\/strong>, the applicable deductible increases by 10 UF + VAT<\/strong>.<\/li>\r\n <\/ul>\r\n

            General insurance coverage does not include damage to tires or glass<\/strong>, unless the renter has expressly purchased additional coverage that includes them.<\/p>\r\n

            The deductibles stated above apply to events covered by insurance<\/strong>. When damage or a claim occurs under circumstances excluded from coverage, the deductible does not necessarily constitute the limit of the renter's liability.<\/p>\r\n

            In the event of any accident, damage, theft or other claim, the renter must contact TP Rentacar immediately<\/strong> and follow the instructions provided for proper handling of the incident and the applicable coverage.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

            \r\n 6<\/span>Services, expenses and damage not included<\/span><\/summary>\r\n
            \r\n

            Unless expressly stated otherwise in the reservation or purchased as an additional service, the rental rate does not include<\/strong>:<\/p>\r\n

              \r\n
            • Fuel.<\/li>\r\n
            • Transfers or ferry crossings.<\/li>\r\n
            • Admission fees to parks, protected areas or other facilities.<\/li>\r\n
            • Rescue, towing, transportation or vehicle return expenses when they are the renter's responsibility.<\/li>\r\n
            • Replacement of keys lost, misplaced or damaged due to the renter.<\/li>\r\n
            • Repair of tires due to punctures or other damage, nor transportation or supply of a replacement tire.<\/li>\r\n <\/ul>\r\n

              Regarding insurance, and as stated in Section 5, general coverage does not include damage to tires or glass<\/strong>, unless additional coverage that includes them has been expressly purchased.<\/p>\r\n

              When the vehicle is outside Chile, the possibility of providing assistance, replacing the vehicle or carrying out a rescue will be subject to the legal, customs, territorial and logistical restrictions applicable at the location of the incident<\/strong>.<\/p>\r\n

              Optional services and additional coverage purchased by the customer will be governed by the conditions informed at the time of reservation and by the rental agreement.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

              \r\n 7<\/span>Vehicle use and permitted roads<\/span><\/summary>\r\n
              \r\n

              TP Rentacar vehicles may be used on authorized roads and routes suitable for vehicle traffic<\/strong>, whether paved or gravel.<\/p>\r\n

              Driving on gravel roads is permitted<\/strong>, provided they are authorized routes suitable for normal use of the rented vehicle. The driver must adapt speed and driving to road, weather and visibility conditions.<\/p>\r\n

              The vehicle may not be used for off-road driving<\/strong> or driven on tracks, beaches, dunes, unconsolidated terrain or areas that are not authorized roads for vehicle traffic<\/strong>, unless TP Rentacar has given prior and express authorization.<\/p>\r\n

              The renter must use the vehicle in accordance with its characteristics and category, avoiding situations that may unnecessarily expose it to damage or conditions for which it was not designed.<\/p>\r\n

              Taking the vehicle outside Chile requires prior authorization from TP Rentacar<\/strong> and compliance with the applicable documentation, permits and conditions.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

              \r\n 8<\/span>Reservation, pickup, return and rental extension<\/span><\/summary>\r\n
              \r\n

              The reservation guarantees the vehicle category booked<\/strong>, but not necessarily a specific make or model. The vehicle delivered will have similar characteristics within the reserved category<\/strong>.<\/p>\r\n

              If, due to availability, maintenance, mechanical issues or another operational circumstance, a vehicle in the reserved category cannot be provided, TP Rentacar will inform the customer and may offer an available alternative<\/strong>.<\/p>\r\n

              The vehicle must be picked up and returned at the locations, dates and times agreed<\/strong> in the reservation and subsequently established in the rental agreement.<\/p>\r\n

              If the renter needs to keep the vehicle for longer, an extension must be requested before the rental expires<\/strong>. The request does not imply automatic approval: the extension must be expressly authorized by TP Rentacar, will be subject to availability and may result in additional charges.<\/p>\r\n

              If the vehicle is returned after the agreed date or time without a previously authorized extension<\/strong>, the applicable late-return charges may be applied in accordance with the rental agreement.<\/p>\r\n

              The vehicle must be returned with the fuel level recorded at the time of delivery<\/strong>, unless a different condition has been expressly agreed.<\/p>\r\n

              The fuel level, mileage and general condition of the vehicle may be recorded in the pickup and return checklist<\/strong>, which forms part of the rental documentation.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

              \r\n 9<\/span>Accidents, damage and claims<\/span><\/summary>\r\n
              \r\n

              In the event of an accident, damage, theft or any other claim<\/strong>, the renter must contact TP Rentacar immediately<\/strong> and follow the instructions provided for proper handling of the incident and the applicable coverage.<\/p>\r\n

              If anyone is injured, the renter must also immediately notify the competent police authority<\/strong>.<\/p>\r\n

              The renter must not carry out repairs, authorize work or reach agreements with third parties related to the incident without prior authorization from TP Rentacar<\/strong>, except for urgent actions necessary to protect people or prevent further damage to the vehicle.<\/p>\r\n

              The renter must provide the records, documents, photographs and any other information required for proper handling of the claim and cooperate with TP Rentacar and the insurance company where applicable.<\/p>\r\n

              Charges arising from the claim that are the renter's responsibility will be informed by TP Rentacar and must be paid in accordance with the conditions and deadlines established in the rental agreement.<\/p>\r\n

              When the incident occurs outside Chile, assistance, rescue, transportation or return of the vehicle will be subject to the applicable legal, customs, territorial and logistical conditions<\/strong>.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n <\/div>\r\n<\/div>\r\n\r\n